Skip To Content

Best Auto Repair, Albuquerque

6441 Western Trail NW Albuquerque, NM 87120

505-352-5152
Opening Hours
  • Mon 7:00AM - 6:00PM
  • Tue 7:00AM - 6:00PM
  • Wed 7:00AM - 6:00PM
  • Thu 7:00AM - 6:00PM
  • Fri 7:00AM - 6:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

505-352-5152 | 6441 Western Trail NW Albuquerque, NM 87120

CUSTOMER SERVICE

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At The Garage in Albuquerque

General Auto Repair Services
Alignment Services
Ask The Mechanic

coupons

SPRING SPECIAL

view coupon

2 or 4 Wheel Alignment
$89.95 (for MOST vehicles)

  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • AAA Approved Auto Repair
  • ASE Master Technician
  • BBB Accredited Business
  • Wix Filters
  • Parts Plus
  • Car Care Aware

Testimonials

, 06/09/2022
Dodge 1999 Ram 3500 Diesel Dually. Took truck in for sluggish to failure of Clutch pedal and water pump replaced. Rocky was very knowledgeable and would give updates in a timely manner. 100% satisfied with work, price, and communication. I'd go back and recommend services to anyone. Parts not on hand so be prepared to wait a bit. From time I dropped truck off to getting it back was about 1 week. Considering it looked busy and supply chain slow downs.... I couldn't be Happier. Thanks Rocky! I am always skeptical of repairs especially since a few years ago I had a fuel pump go out. Took truck to dealer and wanted to charge me 10K. Thanks for diagnostics dealer. Went and bought my own fuel pump (5K) took it out and could have replaced it same day myself. I wish I would have seen The Garage first!
view all reviews
TAP TO CALL NOW 505-352-5152 X